Cancellations & changes

It depends how far ahead you cancel:

• More than 7 days before: 100% refund
• 3 to 7 days before: 50% refund
• Less than 3 days before: no refund, but we issue a credit note valid for 12 months
• No-show: no refund and no credit

If we cancel for weather, you get 100% back or a reschedule, whichever you prefer, no matter how close to the date it is.

Yes. More than 7 days out it is free: tell us and we move it. Closer in than that, phone us and we will see what the schedule allows.

Changing the type of charter is a cancellation and a fresh booking rather than a change, since the boat and the crew are usually different.

Tell us and we will re-price. Our charters are priced per boat rather than per head, so a couple of people dropping out usually costs you nothing.

Going up is the one to flag early: every boat has a certified maximum we cannot exceed, and a group that has outgrown its vessel needs a different boat rather than a squeeze.

Add-ons can change up to 24 hours before departure.

A credit note is valid for 12 months and can be used against any future booking with us. It is not transferable to someone else and cannot be cashed out.

If we cancel for a mechanical problem or anything else on our side, you get a full refund plus a 10% credit for the inconvenience. That is our fault, and it should not cost you anything.